Contact

Get in Touch

Questions, quotes, or scheduling — we respond fast. For urgent issues use the Urgent Request form.

Send a Message

We respond within 1–2 hours during business hours. For urgent issues, use the Urgent Request form.

Phone

+1 (347) 383-6974

7:00 AM – 6:00 PM

Email

support@it-neighbor.com

We respond within 1–2 hours

Service Area

What to include in your message

The more detail you share, the faster we can help. Let us know the device (MacBook, Windows laptop, desktop, or network), what's going wrong, when it started, and any error messages you've seen. If it's for a business, tell us roughly how many people are affected so we can prioritise correctly.

What happens next

We reply to most messages within 1–2 hours during business hours (Mon–Fri 7am–6pm, Sat 9am–3pm). We'll confirm whether a remote session or an on-site visit is the fastest fix, give you an honest, upfront estimate, and book a time that works for you. There's no charge just to talk it through, and no obligation to proceed.

Where we work

We provide on-site computer repair and IT support across West Los Angeles — Marina Del Rey, Santa Monica, Culver City, Venice, Playa Del Rey, El Segundo, Westchester, Mar Vista, and nearby neighborhoods — plus secure remote support anywhere. Not sure if you're in range? Ask, and we'll let you know right away.