Business IT Support
Your Outsourced IT Department in West LA
Proactive IT support, cybersecurity, and on-site help for small and medium businesses — without the cost of an in-house hire. No long-term contracts required.
Downtime kills productivity
IT outages cost SMBs an average of $427/minute. You need someone who picks up the phone.
Cyber threats target small businesses
43% of cyberattacks target SMBs. Ransomware and phishing are not just enterprise problems.
In-house IT is expensive
A junior IT hire in LA costs $85K–$108K/year. Our managed plans start at $125/user/month.
What's Included
Full-Stack IT Coverage
Proactive (managed plans)
- Remote monitoring & patch management
- Endpoint antivirus & threat detection
- Cloud backup & disaster recovery
- Microsoft 365 / Google Workspace admin
- Employee onboarding & offboarding
- Monthly IT health reports
- Priority helpdesk (phone, email, remote)
- Vendor liaison & procurement advice
Reactive (break-fix, included in plans)
- On-site workstation & laptop repair
- Network & WiFi troubleshooting
- Data recovery
- Virus & malware removal
- OS installation & upgrades
- Hardware procurement & setup
Plans
Business IT Plans
Essential
$125–$149/user/mo
Minimum $500/mo
Best for: 3–10 person teams
- Remote monitoring & patch management
- Endpoint antivirus
- Email spam filtering
- Business-hours remote helpdesk
- Monthly health reports
- On-site at $150/hr
Standard
$175–$225/user/mo
Minimum $1,500/mo
Best for: 5–30 person teams
- Everything in Essential
- Unlimited remote helpdesk
- Included on-site visits
- Cloud backup
- Email security
- M365/Google Workspace admin
- Network monitoring
- 4-hour SLA
Premium
$250–$300/user/mo
Minimum $3,500/mo
Best for: 15–100 person teams
- Everything in Standard
- 24/7 support
- 1-hour emergency SLA
- Unlimited on-site
- Advanced EDR
- Dark web monitoring
- Virtual CIO quarterly reviews
- Mobile device management (MDM)
Case Studies
Businesses We've Helped
Ransomware Recovery for a Culver City Production Studio
A small video production company had its entire project drive encrypted by ransomware. We recovered 98% of their files without paying the ransom.
4 min read →Full Office Network Overhaul for a 20-Person Agency in Playa Vista
A growing digital marketing agency was running on consumer-grade Wi-Fi with no security, no backups, and no IT support. We built them a business-grade network and put them on a managed plan.
5 min read →Microsoft 365 Migration for a Santa Monica Law Firm
An 8-attorney law firm was running on an aging on-premise Exchange server. We migrated them to Microsoft 365 with zero downtime and full compliance.
5 min read →FAQ
Business IT Questions
Do I need a long-term contract?
No — all plans are month-to-month with 30-day notice to cancel. We earn your business every month.
What's your response time?
Standard plan: 4-hour SLA. Premium plan: 1-hour SLA. All plans include an emergency line for critical outages.
Can you support remote/hybrid teams?
Yes — our cloud-based tools manage users across locations. We support remote workers with VPN setup, cloud backup, and remote helpdesk.
Do you handle Microsoft 365 and Google Workspace?
Yes — setup, migration, admin, licensing, and ongoing management are all included in Standard and Premium plans.
What if I already have some IT in place?
We audit your existing setup, identify gaps, and fill them. We work alongside your existing tools and vendors — no rip-and-replace required.
Ready to stop reacting and start preventing?
Get a free IT assessment for your business. We'll audit your setup, identify risks, and show you exactly what a managed plan would look like — no obligation.