Practical IT guides
for small offices.
Plain-language answers to the questions we hear most from West LA offices without an IT person: what support costs, why the Wi-Fi drops, and what to do when something goes wrong.
What IT support costs a small office in Los Angeles
Small offices pay for IT support by the visit, with prepaid hours, or with a monthly contract. What each suits, and what we charge in West LA.
Office Wi-Fi dead zones: why they happen and how to fix them
Why office Wi-Fi drops in some rooms, how to tell a Wi-Fi problem from an internet problem, and the fixes that work for small offices.
Ransomware on an office computer: what to do in the first hour
Files renamed and a ransom note on screen? The first steps for a small office: disconnect, stop cloud sync, keep evidence, and report it.
Multi-factor authentication for a small office: where to start
Which accounts to protect first, which kind of MFA to use, and how to roll it out in a small office without locking anyone out.
IT support by kind of office.
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